[January 7th, 2021] – CaptivateIQ, a modern sales commission software today announced that TrustRadius has recognized CaptivateIQ with 2021 Best Customer Support, Best Usability, and Best Feature Set awards. These awards highlight companies with outstanding feature sets that have gone above and beyond to delight their users.
We couldn’t be more proud of the team on these recognitions from TrustRadius. It’s a testament to the hard work that everyone has put in to build a product and deliver a service that makes it easier to track and manage sales commissions across organizations,” said CaptivateIQ Co-Founder and Co-CEO Mark Schopmeyer.
2020 was an unprecedented year requiring everyone to be ever more responsive and adaptive to the evolving challenges. With so many teams shifting to remote work, it highlighted the importance of CaptivateIQ’s mission. Frontline workers from sales reps to customer success managers to marketing teams who get paid based on performance should have greater transparency into how they’re getting compensated for their efforts. The numbers should be accurate, reliable, and most importantly, easy to understand.
For businesses, updating compensation plans to adapt to market conditions such as a global pandemic shouldn’t take weeks to roll out when time is of the essence. CaptivateIQ’s platform enables finance and sales op leaders to simulate different pay scenarios and quickly implement new commission plans without any code.
Our product and engineering team recognized some critical needs in the market at the start of Covid that changed our product roadmap. It’s nice to have a 6-month feature roadmap but it should be flexible enough to account for unforeseen events. It’s the same with commission plans
said Co-Founder Conway Teng who leads Product at CaptivateIQ.
To win these awards, each nominated organization had to receive 10 TrustRadius reviews in the past year that featured a specific mention of their product’s feature set, usability, and customer support. Winners also had to rank in the top three positions of their category in terms of what percentage of positive responses they earned this year. Additional vetting via textual review analysis was also performed by the TrustRadius research team.
CaptivateIQ is modernizing how businesses compensate their hardworking teams with an automated and flexible sales commissions solution. Hard work should be rewarded and there should be a smarter way to do that than with complicated spreadsheets. Leading companies including Gong, Udemy, and Intercom manage their critical commissions with CaptivateIQ. Headquartered in San Francisco, CaptivateIQ is backed by Sequoia Capital, Amity Ventures, S28, and YCombinator.
TrustRadius helps technology buyers make better decisions and helps vendors tell their unique story, improve conversion, engage high-intent buyers, and gain customer insights. Each month over 1 million B2B technology buyers, over 50% from large enterprises, use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners and Next Coast Ventures.