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Named a Strong Performer in “The Forrester Wave™: Sales Performance Management Platforms, Q1 2023”

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The Sales Compensation Software Reviews You Can Trust to Find Your #1 Option

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When you're searching for the right sales compensation software, it can be tough to pick one that meets your business needs and keeps your teams happy. With so many options, sorting through reviews alone can lead to confusion. How can you tell which compensation platform will help you align sales execution to your business strategy?

Don’t worry! We did some research and compiled real reviews based on the actual experiences of our customers. With these insights in mind, we hope to simplify your search for better sales performance optimization!

Pro tip: We recommend using our comprehensive RFP template to evaluate ICM vendor proposals to make an informed decision for your organization.

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The quest for the best sales technology stack

As we share in our State of Sales Compensation report, one of the key pillars in guiding sales compensation strategy is attracting, retaining, and motivating top performers. Yet there’s a significant disconnect between what sales reps and managers want and need — and what their companies provide.

Reps want more variable pay, greater visibility into compensation, and the ability to forecast earnings. Managers are more concerned about agility and being able to roll out plan updates quickly.

When it comes to compensation practices, multiple areas can be misaligned. And companies today are increasingly recognizing how closely their ability to navigate changes and achieve success is tied to these practices, particularly in modern sales technology. 

Technology has transformed how marketing, sales, and customer teams function, as well as the back-end operations that go along with it. So, it’s no surprise that sales teams and managers want to automate even more processes to remove non-value-added work.

95$ of sales reps agree that having a best-in-class sales stack is essential to reach their sales targets.

Let’s have a look at some of the most popular sales compensation management solutions based on reviews by users on TrustRadius, G2, and Capterra!

Best sales compensation software

According to G2, the best “sales compensation software automates the accounting and administration of commissions and incentive plans based on several customizable rules such as employee role, tenure, or sale type.” 

This software also:

  • Provides information about past earnings and projected revenue
  • Allows salespeople to plan for different compensation scenarios based on potential closed deals
  • Motivates and incentivizes salespeople to understand the true earning potential of their position

CaptivateIQ is honored to be a highly-rated sales compensation software solution as reviewed by users on G2, Capterra, GetApp, and TrustRadius. But we’re happy to let the reviews speak for themselves.

As one G2 user shared about CaptivateIQ, “Very intuitive. The dashboard is easy to manage [and] track your commissions on a monthly basis. It's not overly complicated, which I appreciate. I can also track my yearly progress as well which is great!”

Another G2 user described what they like best about CaptivateIQ using the following three attributes: scalable, dependable, and flexible.

The fact that this system allows you to build an infrastructure with your sales data that you can draw on in countless ways. If you take the time to connect and query in SFDC data in a scalable way you will find yourself using it more than once; no more reinventing the wheel! Our first dataset was intended to be used for one group of commissionable reps, and we were able to draw on it for now 4 additional groups (about 85% of our commissionable employees total) and not one of them has the same plan structure. The level of manipulation/organization of the data has helped me feel very comfortable as an admin to continue to build this out as our needs evolve over time.

If you're in the market for sales compensation software, you'll want to make sure you're considering all of your options. One reputable source that many buyers turn to is Forrester. Their latest report, "The Forrester Wave™: Sales Performance Management Platforms, Q1 2023," evaluated 11 sales performance management providers based on 25 criteria. And guess who stood out? CaptivateIQ. Forrester recognized CaptivateIQ for having an enterprise roadmap that has "delivered an enterprise-grade solution with a complete incentive compensation product that is robust enough to support the most complex requirements."

Download the report to learn why Forrester names CaptivateIQ as “one of the best options for time to value”!

Sales compensation software for small business

Several software review sites break down sales compensation software for small businesses

G2 has a specific category for small businesses as “features, pricing, setup, and installation differ from businesses of other sizes.” While GetApp users can filter vendors based on industry type (such as Construction) and organization type (such as small business) and rate vendors in the following categories: value for money, ease of use, features, customer support, and likelihood to recommend.

Dedrone runs a distributed sales team. According to Bo D., Senior Sales Operations Manager, their commission process before CaptivateIQ was “cumbersome, confusing, and error-prone.” He describes the CaptivateIQ team as proactive, professional, and adaptive:

CaptivateIQ was very impressive in terms of being able to customize their platform to our needs. We actually changed our mind about implementation quite a few times, and [they] were very open to changes and helped create a solution to fit our requirements.

Peter S., an Enterprise Sales Director for a company with fewer than 50 employees, calls CaptivateIQ the “Best Sales Commission Management System .... Period!!” He loves the “ease of access to the most critical information.”

Sales compensation software for enterprise

When it comes to enterprise-level organizations, robust security and compliance infrastructure is table stakes.

At CaptivateIQ, we don’t take that for granted. Our team is dedicated to building a secure platform. We are committed to applying industry best practice security controls and processes — embracing relevant data privacy and security laws and regulations, and performing annual audits. Learn more about how much we value security.

We pride ourselves on ​​simplifying sales compensation management software for even the most complex organizations. Customers are noticing this too. 

Kirt H. says:

The benefit of having a secure platform at my fingertips to log in and view my pay is huge!

Another G2 reviewer wrote:

Quick trusted information. [I like how] the information is secure and verified by management.

A big thanks to our customers

We couldn't be more proud of these reviews and the accomplishments we have achieved, thanks to our users! Our customers are the force behind CaptivateIQ, and their invaluable feedback has enabled us to reach these milestones.

As businesses turn a critical eye to budgets, they must consider the gravity of incentive compensation; companies must take the time to ensure they're managing and effectively optimizing performance incentives.

CaptivateIQ is the agile commission solution, empowering businesses to get incentives right — for their teams, goals, and market, now and in the future.

Four pillars guide us: 

  1. Flexibility: Supporting what’s right for your business, regardless of the complexity
  2. Ownership: Providing an intuitive experience that puts you in control
  3. Compensation Intelligence: Optimizing your compensation plans for performance
  4. Transparency: Influencing sales behavior with visibility into the metrics that matter

We invite you to reach out for a demo to learn more about how CaptivateIQ can help you with all of the above.

CaptivateIQ customer experiences described on or linked from this page may not be representative of all customer experiences. Featured customers and other reviewers may have been compensated for their time; their opinions and experiences are solely their own. CaptivateIQ, CaptivateIQ logos, and any CaptivateIQ product and service names used herein are trademarks of CaptivateIQ, Inc. All other trademarks and brand names referenced on this page are solely for identification purposes and may be the property of their respective owners. Use of these brand names does not imply endorsement.


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