CaptivateIQ Community Code of Conduct

Effective 1/06/2026

At CaptivateIQ, we are committed to creating a welcoming, respectful, and inclusive community for everyone. This Code of Conduct (the “Code of Conduct”) outlines our expectations and applies to CaptivateIQ community members interacting at CaptivateIQ Events and across CaptivateIQ blogs, online forums, and social media platforms, including the CaptivateIQ community hosted on Vanilla Forums ULC’s platform and the Service (collectively, the “CaptivateIQ Community”). Any terms used in this Code of Conduct and not defined will have the meanings given to them in CaptivateIQ’s Event Terms and Conditions and Terms of Use.

A Few Ground Rules

When You Attend or Engage in the CaptivateIQ Community, You Must Follow the Below Rules: 

DO: 

• Be professional, polite, and nonjudgmental. Any discussions in the CaptivateIQ Community should remain constructive and focused on the topic at hand; 
• Contribute and share by asking questions and engaging in discourse;
• Comply with the instructions of CaptivateIQ Event staff and CaptivateIQ Community moderators; 
• Comply with the terms of any customer agreement that governs your use of the CaptivateIQ Service; and
• Comply with all applicable laws and, in the context of CaptivateIQ Events, all of CaptivateIQ’s Event-specific requirements (including all health and safety requirements). 

DON’T:

• Make discriminatory, harassing, abusive, derogatory, or otherwise offensive remarks, including, but not limited to, libelous or defamatory remarks, slurs, discrimination, profanity, or other abusive or vulgar language, and the promotion of negative sentiments against individuals; 
• Post spam, including but not limited to: (A) sharing the same content multiple times on the same thread; (B) sharing irrelevant content; or (C) offering unsolicited commercial services; 
• Share any confidential information of a third party in the CaptivateIQ Community; and
• Promote or disparage: (A) CaptivateIQ competitors (advertising or selling competitive software is not welcome); or (B) competitors within your own industry.  

Scope

CaptivateIQ expects all CaptivateIQ community members (including but not limited to Event attendees, vendors, Event Sponsors, speakers, volunteers, moderators, and CaptivateIQ employees) to uphold the principles of this Code of Conduct. In the context of CaptivateIQ events, this Code of Conduct covers the main event and all related events (social or otherwise). CaptivateIQ employees must continue to abide by all company policies at all times.

Community members acknowledge that participating in the CaptivateIQ Community is voluntary. CaptivateIQ has not and will not pay you in exchange for your participation.

Community members understand that CaptivateIQ is not a law firm and does not provide legal advice or engage in the practice of law. Community members acknowledge that their participation in the CaptivateIQ Community is not to seek legal advice.  

Consequences

Inappropriate behavior and/or violations of the expectations outlined in this Code of Conduct will not be tolerated. If asked to stop inappropriate behavior, please comply immediately. If CaptivateIQ believes that you have breached this Code of Conduct, CaptivateIQ: may prohibit you from attending future CaptivateIQ Events and interacting in the CaptivateIQ Community; and reserves the right to notify your employer of any such breach. 

If CaptivateIQ believes that you have breached this Code of Conduct while participating in the CaptivateIQ Community, CaptivateIQ reserves the right to remove you and edit or remove posts from the respective CaptivateIQ Community forum, in its sole discretion.

If CaptivateIQ believes that you have breached this Code of Conduct in the context of an CaptivateIQ Event, you may be removed from the Event at the sole discretion of CaptivateIQ. If CaptivateIQ requires you to leave an CaptivateIQ Event, you will not be eligible to receive a refund of any fees paid to CaptivateIQ related to the Event. CaptivateIQ will involve law enforcement if we deem appropriate.

If you witness or are subjected to inappropriate behavior or have any other concerns, notify a member of the CaptivateIQ team as soon as possible. If you have any questions regarding this Code of Conduct, please contact us at events@captivateiq.com.