CaptivateIQ co-CEOs Mark Schopmeyer and Conway Teng, joined by SVP of Customer Experience Agata Dec, open Captivate 2026 with the data behind the resilience gap: the widening distance between how fast markets move and how slowly internal systems keep up. Drawing on the 2026 State of Incentive Compensation Report, they make the case that speed, connectivity, and trust are the only competitive edge left.

What you'll learn

• The widening distance between how quickly markets move and how slowly internal systems are built to respond
• The trust paradox in the 2026 State of Incentive Compensation Report: 91% of organizations say reps trust their comp, yet 64% had payout errors in the past year
• Why teams that connect planning and incentives report 33% higher rates of significant revenue growth, according to the report
• The shift from patched fixes to being "rewired": rebuilding the underlying systems instead of stacking more dashboards on top
• Why AI adoption in comp is climbing (81% of organizations use it in some capacity) but most of it isn't yet meaningful — and what it takes to embed AI into decisions instead of bolting it on top

"There are no more moats. There are only head starts."

— Conway Teng, Co-CEO, CaptivateIQ

‍